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Carrier - General

Carrier - General

Carrier - General

7

Can I register and operate as a carrier and as a shipper at the same time?
How can I contact the customer service team?
What are the advantages of using Saloodo! as a carrier?
What criteria are applied to vet carriers?
What differentiates Saloodo! from a regular forwarding marketplace?
What is Saloodo!?
Who is my contract partner?

Carrier - Usage

Carrier - Usage

20

How and when do I receive feedback on my offers? (tenders)
How can I delete my account?
How can I participate in tenders?
How can I provide fixed rates, so-called Rate Cards?
How can I save a search or create a Search Alert?
How can i search for transport requests in my area?
How can i submit a transport offer?
How do I inform the shipper about the current status of the transport?
How do I register?
I forgot my password. How do i reset it?
I´ve uploaded the company´s documents and now my account is currently under review. How will I know if my account has been already verified?
Is it possible to make a change to my company data?
It is possible to have multiple accounts per company?
What are Rate Cards?
What are the advantages of using the Saloodo! Driver App?
What documents do I need to upload to finalize the registration process?
What is the Saloodo! Driver App and how can I use it?
Where do I find the self-bill invoice for my transport?
Who can I contact if I have questions about tenders?
Why do I need to upload my company´s documents before I can make an offer?

Carrier - Handling

Carrier - Handling

5

Can I cancel an already submitted transport offer?
Is a notification of my shipment possible?
Is it possible to retrieve documents from older shipments?
What is a transport order?
What must be observed in case of damage?

Carrier - Payment

Carrier - Payment

3

Does my transport offer need to include toll and other surcharges?
How and when will I get paid?
How much does it cost to use Saloodo!?

Carrier - Security

Carrier - Security

2

How does Saloodo! check the shippers who use the platform?
How secure is my data with Saloodo!?

Carrier - Liability

Carrier - Liability

2

Are the offers binding? (tenders)
What does it mean “Submit Binding Offer”?

FAQ
Carrier
Carrier - General

Can I register and operate as a carrier and as a shipper at the same time?
How can I contact the customer service team?
What are the advantages of using Saloodo! as a carrier?
What criteria are applied to vet carriers?
What differentiates Saloodo! from a regular forwarding marketplace?
What is Saloodo!?
Who is my contract partner?

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