How can I contact the customer service team?

Our customer service team is available Mon-Fri from 08:00 to 17:00 (except for national holidays).

For additional inquiries:

  1. Call us at +49 (0) 221 989 39 222
  2. Email us at
  3. Live Chat: On the bottom right side of the Saloodo! page, you will find our Live Chat support. Enter your name, email address and simply type in your questions.

Please note: The chat is only available during business hours, from 09:00 to 17:00.

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