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Login
Register your Company
Register as a Carrier
Team
Career
Payment Methods
Terms & Conditions
English
- Dutch
- German

FAQ
FAQ
Carrier
General
Carrier: Can I register and operate as a carrier and as a shipper at the same time?

General

Carrier: Can I register and operate as a carrier and as a shipper at the same time?
Carrier: How can I contact the customer service team?
Carrier: What are the advantages of using Saloodo! as a carrier?
Carrier: What criteria are applied to vet carriers?
Carrier: What differentiates Saloodo! from a regular forwarding marketplace?
Carrier: What is Saloodo!?
Carrier: Who is my contract partner?

Usage

Carrier: How and when do I receive feedback on my offers? (tenders)
Carrier: How can I delete my account?
Carrier: How can I participate in tenders?
Carrier: How can I provide fixed rates, so-called Rate Cards?
Carrier: How can I save a search or create a Search Alert?
Carrier: How can i search for transport requests in my area?
Carrier: How can i submit a transport offer?
Carrier: How do I inform the shipper about the current status of the transport?
Carrier: How do I register?
Carrier: I forgot my password. How do i reset it?
Carrier: I´ve uploaded the company´s documents and now my account is currently under review. How will I know if my account has been already verified?
Carrier: Is it possible to make a change to my company data?
Carrier: It is possible to have multiple accounts per company?
Carrier: What are the advantages of using the Saloodo! Driver App?
Carrier: What documents do I need to upload to finalize the registration process?
Carrier: What is the Saloodo! Driver App and how can I use it?
Carrier: Where do I find the self-bill invoice for my transport?
Carrier: Who can I contact if I have questions about tenders?
Carrier: Why do I need to upload my company´s documents before I can make an offer?
What are Rate Cards?

Handling

Carrier: Can I cancel an already submitted transport offer?
Carrier: Is a notification of my shipment possible?
Carrier: Is it possible to retrieve documents from older shipments?
Carrier: What is a transport order?
Carrier: What must be observed in case of damage?

Payment

Carrier: Does my transport offer need to include toll and other surcharges?
Carrier: How and when will I get paid?
Carrier: How much does it cost to use Saloodo!?

Security

Carrier: How does Saloodo! check the shippers who use the platform?
Carrier: How secure is my data with Saloodo!?

Liability

Carrier: Are the offers binding? (tenders)
Carrier: What does it mean “Submit Binding Offer”?

Can I register and operate as a carrier and as a shipper at the same time?

In such cases, please contact our Carrier Management team at support@saloodo.com.

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Carrier: How can I contact the customer service team?

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