Are my shipments insured?

Yes. Saloodo! has ensured its ADSp liability, or the applicable legal liability. We operate exclusively in accordance with the Allgemeine Deutsche Spediteurbedingungen 2017 – ADSp 2017 – (German Freight Forwarders’ General Terms and Conditions 2017) and -if they do not apply for performing logistics services – with the Logistic-AGB (General Terms and Conditions of Logistics-Services Providers), as of March 2006. In clause 23 the ADSp 2017 deviates from the statutory liability limitation in section 431 German Commercial Code (HGB) by limiting the liability for multimodal transportation with the involvement of sea carriage and an unknown damage location to 2 SDR/kg and, for the rest, the customary liability limitation of 8,33 SDR/kg additionally to EUR 1,25 million per damage claim and EUR 2,5 million per damage event, but not less than 2 SDR/kg.

For customers who require additional insurance cover (insurance cover beyond legal liability and ADSp liability) we offer Saloodo! Cargo Insurance. Further questions and answers about Saloodo! Cargo Insurance can be found in the further FAQs.

Please note: For dangerous goods and goods with a value of more than 250,000€ per shipment or 10,000€ per package, Saloodo! must be informed accordingly.

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