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Register your Company
Register as a Carrier
Team
Career
Payment Methods
Terms & Conditions
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FAQ
Shipper
Shipper - Liability
Any questions about the Saloodo! Cargo Insurance?

Shipper - General

How can I check the status of my shipment?
How can I contact the customer service team?
What are the advantages of using Saloodo! as a shipper?
What can I ship with Saloodo!?
What differentiates Saloodo! from a regular forwarding marketplace?
What is Saloodo!?
Which countries does Saloodo! ship to?
Who can ship with Saloodo!?
Who is my contract partner?

Shipper - Liability

Any questions about the Saloodo! Cargo Insurance?
Are my shipments insured?
Do you have any questions about Saloodo! Cargo Insurance?
How can I book the additional cargo insurance?
How long does it usually take to process a claim?
How long does it usually take to process a claim?
How much does the transport insurance cost?
How must my goods be packed?
I want to ship valuable goods. What are your policies?
What are some examples of permitted goods?
What is the Saloodo! Cargo Insurance?
Who can I contact in the event of a claim?

Shipper - Handling

Can I change any details if my transport request has been already posted?
Can I change details after I have booked an offer?
Is it possible to retrieve documents from older shipments?
What must be observed in case of damage?
Who issues the bill of lading?

Shipper - Usage

Are Pick-up and Delivery times binding?
Can I reactivate transport requests after they have expired?
Can I save a transport request as a template?
Does Saloodo! also offer customs clearance services?
Does Saloodo! offer a Closed Shop option?
How can I delete my account?
How can I ensure that I recieve the best offer for my shipment?
How can I participate in a Closed Shop procedure?
How do I register?
How do I select the most suitable carrier for my transport?
How to post a transport request on the freight platform?
How to properly label the shipment?
How to properly prepare the shipment?
I forgot my password. How do I reset it?
I posted my transport request. When will I get offers?
I want to book an offer. How do I book a carrier?
Is it possible to make a change to my company data?
Where can I see an overview of all the completed shipments and transport documents?

Shipper - Costs

How much does it cost to use Saloodo!?
What are the payment options?
Will the cost change after booking?

Shipper - Security

How does Saloodo! verify the carriers using the platform?
How secure is my data with Saloodo!?

Any questions about the Saloodo! Cargo Insurance?

If you have any questions about the Saloodo! Cargo Insurance, please contact insurance@saloodo.com.

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Other useful articles

What documents do I need to upload to finalize the registration process?
How can I check the status of my shipment?
Any questions about the Saloodo! Cargo Insurance?
What differentiates Saloodo! from a regular forwarding marketplace?
How can I contact the customer service team?

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